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We hope that you enjoy your recent purchase. In the event that you are unhappy for any reason with your online purchase, please follow the directions below for website returns.
If you have questions about returning items, please call +447875765812 or email us at firstname.lastname@example.org. Merchandise purchased from turbodokha.co.uk may be returned within 14 days starting from the date your package has been received. It is recommended that you initiate the return process as soon as possible to insure that we receive your package in the appropriate time. When processing your return, all products must be in its original condition (unused) and accompanied by a copy of your shipping receipt in the box. Original shipping and handling costs and costs incurred for shipping returns are non-refundable. In the case that you are returning a product because it is damaged, please let us know and we will gladly pay for the shipping charges. If your order is missing merchandise or you receive the wrong merchandise, please contact us at +447875765812 or email us at email@example.com within 3 days of receiving your order, so we can start the claims process promptly. However, delays in reporting the problem will complicate the process and may result in the denial of your claim. Please insure your package for the retail value of the items. This way you will be protected if the package is lost or damaged. Our shipping address for returns is: Turbo UK Ltd, Flat 1, Hatherley street, London, UK, SW1P 2QT,. Depending on your location, there will be a 2-3 working day transit time for your package to arrive at our Online Sales Office. Once received, returns are processed within one business day and a credit will be posted to your account within 7 working days.